See all developers
Rahul A. Servicenow Developer CIS | CSA | ITSM | ITIL

Rahul A.

  • Hungary
  • 7+ years
  • Full-time (40 hrs/week)
Rahul is now available for hire Hire Rahul
  • I hold a Schengen Visa (Type D) and eligible to work in Europe. I am currently based out of Budapest, Hungary.
  • I have around 7 years of experience in Servicenow Development/Consulting/Administration. I am currently working as a ServiceNow Developer for Fujitsu Consulting India.
  • Experience in End-to-end Implementation of different ITSm modules.
  • Worked on customisation of different ITSM modules of ServiceNow (IM, CM, Service Catalogues, Performance Analytics, and Reporting etc.).
  • Configured Agent Workspace and Agent Chat modules for different clients.
  • Good knowledge in SDLC, Agile Principles and automation processes.
  • Experience working with Business Rules, Client Scripts, UI Policies, UI Actions, Access Control Lists, SLA, Scheduled Jobs, Email Notifications, etc.
  • Co-ordination with clients and vendor – For any production/sub-production instance related issues/ queries.
  • Integrated ServiceNow with 3rd party applications.
  • Understanding of IT service management and the ITIL business process.
  • Work with process owners to develop and implement workflow.
  • Working on production issues post deployment.
  • Create and use update sets to move customizations between systems.
  • Work with business users to identify and refine business requirements and workflows.
  • Reporting, report scheduling, loading Data Using Import Sets.
  • An expert self-starter and a team player who can deliver quality work on time in a fast-paced, deadline-driven environment and capable of managing multiple projects simultaneously.
  • Good interpersonal skills, decision making, well organized, resourceful and committed to quality.

Skills and experiences

Skills and experiences

Servicenow Developer

Fujitsu India Mar 2019 - May 2022

ServiceNow Developer

Accenture Apr 2015 - Mar 2019

Educations and Certifications

Bachelor of Engineering (B.E.), Mechanical Engineering

Gyan Ganga Institute of Technology and Sciences, Jabalpur 2010 - 2014
  • Completed my Bachelor's degree in Mechanical with 65%.

Bachelor's degree, Mechanical Engineering

Rajiv Gandhi Prodyogiki Vishwavidyalaya 2010 - 2014
  • Mechanical Engineering

Micro Certification - Enterprise Onboarding

ServiceNow Oct 2020

Micro Certification - HR Integrations

ServiceNow Oct 2020

Certified Implementation Specialist - ITSM

ServiceNowS Jun 2020

CSA - Certified Servicenow Administrator

ServiceNow Jun 2018

Credential ID 171015775

Want to hire Rahul A. or just want to talk? Schedule chat with Rahul

Other developers