The conversation around AI and jobs deserves better data. We assembled an index across eight real dimensions so you can explore the landscape clearly, without the noise.
We recently analyzed how many layoffs were driven by AI over the last two years — and decided we want to monitor the actual consequences of AI on the job market. The result is the AI Replaceability Index.
Predicting whether a job can be replaced by AI requires capturing not just what a job does, but how AI interfaces with those tasks. The key insight is that replaceability isn't one thing — it's the product of several independent dimensions.
To fully understand why these specific metrics were included in the algorithm, scroll to the bottom of this page.
To calculate the AI replaceability index for each role, we created a formula that consists of two parts:
Stage 1 - Technical Replaceability Score (TRS): a weighted composite of the top metrics (task structure, data availability, cognitive type). This answers "can AI do this?"
Stage 2 - Deployment Adjustment Multiplier (DAM): applies the structural buffers (regulatory, economic, social, physical) as dampening factors. This answers "will AI actually replace this?"
Then, the formula is: ARI = TRS × DAM
Below you will find the most common job positions and where they stand in terms of AI replacement risk.
| # | Role | Industry | TRS | DAM | ARI | Risk Level |
|---|---|---|---|---|---|---|
| 1 | Call center agent | Customer Service | 8.50 | 0.78 | 6.59 | Very high |
| 2 | Claims processor | Customer Service | 8.25 | 0.78 | 6.39 | Very high |
| 3 | Payroll specialist | Human Resources | 8.00 | 0.80 | 6.40 | Very high |
| 4 | Content specialist | Marketing | 8.50 | 0.75 | 6.38 | Very high |
| 5 | Staff accountant | Accounting & Finance | 8.00 | 0.73 | 5.80 | High |
| 6 | Technical writer | Writing & Journalism | 7.50 | 0.75 | 5.63 | High |
| 7 | Legal researcher | Law | 7.75 | 0.73 | 5.62 | High |
| 8 | Paralegal | Law | 7.75 | 0.68 | 5.23 | High |
| 9 | Market research analyst | Marketing | 6.75 | 0.75 | 5.06 | High |
| 10 | Copywriter | Writing & Journalism | 7.00 | 0.70 | 4.90 | High |
| 11 | Supply chain analyst | Logistics | 6.75 | 0.73 | 4.89 | High |
| 12 | Logistics coordinator | Logistics | 6.75 | 0.70 | 4.73 | High |
| 13 | SEO specialist | Marketing | 7.25 | 0.65 | 4.71 | High |
| 14 | Financial analyst | Accounting & Finance | 7.50 | 0.63 | 4.69 | High |
| 15 | Software engineer | Engineering | 7.25 | 0.60 | 4.35 | Moderate |
| 16 | HR recruiter | Human Resources | 6.25 | 0.68 | 4.22 | Moderate |
| 17 | Pharmacy technician | Pharmacy | 7.00 | 0.60 | 4.20 | Moderate |
| 18 | Warehouse operative | Logistics | 6.00 | 0.68 | 4.05 | Moderate |
| 19 | Tax advisor | Accounting & Finance | 6.50 | 0.60 | 3.90 | Moderate |
| 20 | Drug safety officer | Pharmacy | 6.25 | 0.60 | 3.75 | Moderate |
| 21 | Mortgage broker | Real Estate | 6.25 | 0.60 | 3.75 | Moderate |
| 22 | Content strategist | Marketing | 5.75 | 0.65 | 3.74 | Moderate |
| 23 | Radiologist | Healthcare | 6.75 | 0.55 | 3.71 | Moderate |
| 24 | Customer success manager | Customer Service | 5.50 | 0.68 | 3.71 | Moderate |
| 25 | Curriculum designer | Education | 5.00 | 0.68 | 3.38 | Moderate |
| 26 | UX/UI designer | Creative & Design | 5.25 | 0.63 | 3.28 | Moderate |
| 27 | Property appraiser | Real Estate | 6.00 | 0.55 | 3.30 | Moderate |
| 28 | Graphic designer | Creative & Design | 5.00 | 0.65 | 3.25 | Moderate |
| 29 | Welder | Trades & Skilled Labor | 5.00 | 0.63 | 3.13 | Moderate |
| 30 | HR business partner | Human Resources | 4.50 | 0.63 | 2.81 | Low |
| 31 | Clinical pharmacist | Pharmacy | 5.50 | 0.48 | 2.61 | Low |
| 32 | Corporate lawyer | Law | 5.00 | 0.50 | 2.50 | Low |
| 33 | Real estate agent | Real Estate | 5.00 | 0.50 | 2.50 | Low |
| 34 | Mechanical engineer | Engineering | 5.00 | 0.48 | 2.38 | Low |
| 35 | Plumber | Trades & Skilled Labor | 4.25 | 0.55 | 2.34 | Low |
| 36 | Photographer | Creative & Design | 4.00 | 0.55 | 2.20 | Low |
| 37 | Electrician | Trades & Skilled Labor | 4.25 | 0.50 | 2.13 | Low |
| 38 | Civil engineer | Engineering | 5.00 | 0.43 | 2.13 | Low |
| 39 | News reporter | Writing & Journalism | 4.50 | 0.45 | 2.03 | Low |
| 40 | University lecturer | Education | 3.75 | 0.53 | 1.97 | Low |
| 41 | Primary school teacher | Education | 3.75 | 0.50 | 1.88 | Low |
| 42 | General practitioner | Healthcare | 4.25 | 0.38 | 1.59 | Low |
Should this article scare you or help you? Reading about the risks of AI taking your job probably sounds scary but at the same time it can help you equip yourself with the necessary tools. Instead of AI taking your job, it can help you be 10x more productive. Let's have a look at a couple of examples of different roles and how they can benefit from AI.
Payroll specialist
A payroll specialist is responsible for executing payroll every month or every other billing cycle typical for their organization. While this task is repetitive and is facing the risk of being replaced, smart payroll specialists can start using AI tools that will help them be 10x faster and thus the organization will have no reason to replace them. Such tools can be for example centralized timesheets or payroll and contractor management solutions that allow managing contracts, timesheets and automate payments as necessary.
Technical recruiter
Technical recruiters are in a similar situation. One of their activities, besides sourcing candidates, is assessing their skills. Just a couple of years ago, this task was highly time consuming (interviewing hundreds of candidates simply take hundreds of hours). Nowadays, recruiters can use tools like AI skills assessments and save these hundreds of hours for other tasks that AI cannot do, such as personal interactions or recruiter branding. To create specific assessments, recruiters drop in a job description and the AI identifies required areas of that job position and generates questions and tasks testing these skills.
To give you a transparent look at how the index works, here is a full breakdown of how we calculated the risk score for a software engineer — metric by metric.
We know you are here for the numbers - that is why we lead with the results. To understand how exactly the index is calculated, you can find the full methodology at the bottom of this page. See the list below to understand why and how we assembled the whole algorithm.
Task structure - Is most of the work repetitive and predictable, or does every day look different? Jobs built around the same set of steps done over and over are much easier for AI to take over than jobs that require constant thinking on your feet.
Cognitive demand type - AI is genuinely good at spotting patterns and pulling up information fast. But it still struggles when a job requires real judgment, ethical decisions, or coming up with something truly original. The type of thinking a job demands matters a lot.
Physical/embodied requirement - Robots are getting better, but anything that requires precise hand movements, reading a physical environment, or simply being there in person is still very much a human advantage. That said, this gap is slowly closing.
Social and relational complexity - Some jobs are valuable precisely because they're done by a person. Trust, empathy, reading the room, navigating difficult conversations - AI has no real feel for any of this, and that's unlikely to change anytime soon.
Data availability for training - AI learns from data. If a job produces lots of clean, digital output - like coding or financial reports - it's much easier to train an AI to do it. Jobs that leave little record behind, like mentoring or fieldwork, are harder to replicate.
Regulatory and liability constraints - In some fields, a human has to be legally responsible for the outcome. Healthcare, law, and finance all have rules and liability structures that slow down AI adoption regardless of what the technology can actually do.
Economic substitution incentive - Just because something can be automated doesn't mean it will be. If the labor is cheap, the transition is expensive, or the volume doesn't justify the investment, companies often stick with what they have.
Domain change rate - AI models are trained on past data, so they tend to fall behind in fields that change quickly. The faster a domain evolves, the harder it is for AI to keep up.
Enter your job position, adjust the 8 sliders and hit Calculate to get your AI Replaceability Index score.